Interactions with HCPs and GOs
What do we mean when we
say Government Official (GO) and Health Care Professional
(HCP)?
What do we mean when we say Government Official (GO) and Health Care Professional (HCP)?
Government Official
A Government Official is any official or employee of a government agency or other governmental unit or public international organization, along with officers and employees of government owned companies or companies substantially controlled by such governments.
A Government Official can take various shapes or forms including but not limited to:
- A medical doctor working in a public hospital or teaching in a public university.
- The technical engineer of a public hospital.
- Doctors, nurses, pharmacists, or contracting officers employed by a government owned or controlled hospital.
- The employee of the procurement department at a public hospital.
- Any government candidate, elected, appointed, or career official.
- An employee of the Ministry of Health.
Health Care Professional:
Health Care Professional (HCP) is a broad designation that includes individuals in the health care field who can prescribe, obtain, or influence the prescription or acquisition the company products and/or services that are regulated or reimbursed
This includes:
- Physicians
- Nurses
- Pharmacists
- Hospital administrators
Important Note: The documents listed below are template materials and should be tailored appropriately by users to meet the compliance requirements and legal obligations applicable to their business.
Resources for you
Click on the name of the resource of your interest to download and customize it according to your needs.
Instructions
1. Customize the SOPs according to your company’s needs.
2. Make the SOPs available to all relevant internal stakeholders including new employees at time of hiring and all relevant business partners, such as sub distributors and agents.
3. Ensure the SOPs are posted and/or accessible to all relevant employees.
5. Train your employees on the SOPs and keep training records.
Standard Operations
Procedure (SOP) when interacting with HCPs and GOs
Standard Operations Procedure (SOP) when interacting with HCPs and GOs
A SOP is a step by step instruction document to provide guidance on several topics when interacting with HCPs and GOs.
The SOPs available in this toolkit are:
Resources for you
Click on the name of the resource of your interest to download and customize it according to your needs.
Additional guidance documents
Click on the name of the document of your interest to download and customize it according to your needs.